All Systems Operational

Europe Operational
Europe Outbound Service Status Operational
Europe PSTN Status, incoming Operational
Europe PSTN Status, outgoing Operational
Europe SMS Status Operational
USA-East Operational
USA-East Outbound Service Status Operational
USA-East PSTN Status, incoming Operational
USA-East PSTN Status, outgoing Operational
USA-East SMS Status Operational
USA-West Operational
USA-West Outbound Service Status Operational
USA-West PSTN Status, incoming Operational
USA-West PSTN Status, outgoing Operational
USA-West SMS Status Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 5, 2026

No incidents reported today.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

All regions Planned Maintenance Notification September 23rd 2026
Completed - The scheduled maintenance has been completed.
Sep 23, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 08:00 UTC
Scheduled - The Enghouse team will be performing maintenance on all regions during the following time:

Maintenance Start: Wednesday, September 23rd 2026, 8:00 a.m. UTC
Maintenance End: Wednesday, September 23rd 2026, 10:00 a.m. UTC

What are we changing?
WebRTC servers

How will this impact me?
There will be no impact to customer traffic during this update

Do I need to do anything?
No actions need to be taken

What fixes are being applied to the platform?
Library updates

If you have further questions, please reach out to Enghouse support here:

t: +44 (0)20 3357 3001
w: www.enghouseinteractive.co.uk
Customer Care Guide: https://docs.enghouseinteractive.com/support-quick-reference-guide/Enghouse_Support_QuickRefGuide.pdf

Check out our Status Page:
https://status.aculab.com/
Sep 9, 13:20 UTC

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

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