Planned Maintenance Notification October 22nd 2025

Scheduled for Oct 22, 08:00 - 09:00 UTC

Scheduled

The Enghouse team will be performing maintenance during the following time:

Maintenance Start: Wednesday, October 22nd 2025, 08:00 a.m. UTC
Maintenance End: Wednesday, October 22nd 2025, 09:00 a.m. UTC

What are we changing?
Media Servers, API Servers

How will this impact me?
There will be no impact to customer traffic during this update

Do I need to do anything?
No actions need to be taken by the customer

What fixes are being applied to the platform?
Minor bugfixes and improvements

If you have further questions, please reach out to Enghouse support here:

t: +44 (0)20 3357 3001
e: Aculab.support@enghouse.com
w: www.enghouseinteractive.co.uk
Customer Care Guide: https://docs.enghouseinteractive.com/support-quick-reference-guide/Enghouse_Support_QuickRefGuide.pdf

Check out our Status Page:
https://status.aculab.com/

Posted Oct 10, 2025 - 11:58 UTC

This scheduled maintenance affects: Europe (Europe Outbound Service Status, Europe PSTN Status, incoming, Europe PSTN Status, outgoing, Europe SMS Status), USA-West (USA-West Outbound Service Status, USA-West PSTN Status, incoming, USA-West PSTN Status, outgoing, USA-West SMS Status), and USA-East (USA-East Outbound Service Status, USA-East PSTN Status, incoming, USA-East PSTN Status, outgoing, USA-East SMS Status).